Works as it should, looks identical to original, priced fairly, arrived in a timely manor.
I misspoke on my previous review. My review predated a new and decidedly excellent interaction with customer service. I misunderstood what was originally discussed and am very grateful to customer service for correcting my issue and correcting my misconception. Val Cucine is in the customers corner and Samuel was excellent to work with!!! I have not yet received the grill tray but will post again on receipt
We are so pleased with the quick response of the Customer Service Department (Samuel)! We love our Val Cusine Fryer/Oven. It did shut down and we were unable to get it to restart. However, Samuel sent us instructions on how to reset and that worked!